YOUR LOUISVILLE KENTUCKY ROOFING PROFESSIONAL
Simple Processes. Consistent Results. Amazing Customer Experience.
Top rated Louisville Kentucky Roofing Professionals have one thing in common: Standard Operating Procedures (SOP). Processes and procedures prevent mistakes and ensure that our customers consistently receive outstanding service. Majestic Roofing has one rule whenever creating a new SOP: Keep it simple.
We understand that simple processes create consistent results and amazing customer experiences!
We followed this rule when creating our Customer Journey Process. This process takes the customer from the beginning to the end. The more complicated the process, the more confusing it becomes. Simple is always better. Majestic Roofing's Customer Journey Process is listed below.
The first step is scheduling a Free Inspection. Majestic Roofing understands how busy and fast paced life can be. We offer multiple ways to schedule for this reason. Call us at (502) 921-3320 to speak to one of our team members or click here to schedule online. You can also reach out to us on Facebook Messenger.
The second step is an inspection of your home's roof, siding and gutters. One of our Home Improvement Specialists will provide you with options customized for your budget, your material/color preferences and the exterior features of your home. Our estimates are simple and easy to understand.
The third step is where the rubber meets the road. After choosing the solution that fits your specific needs, one of our team members will be in touch to schedule your project's start date. A Pre-Commencement Checklist will be emailed to you so there are no surprises on your project's start date. Our friendly, professional installation teams will treat your home as if it were their own. A thorough cleanup will be completed before we leave.
The final step is a Quality Control Inspection. It's vital to ensure that our roofing, siding and gutter projects are completed to a high standard. All Majestic Roofing customers receive a Limited Lifetime Quality Installation Guarantee! From the smallest roof repair to the largest roof replacement, your project's installation is covered for as long as you own your home. Our warranty is simple. If we make a mistake, we fix it!